The pace of technological change in financial services has never been quicker. How can managers ensure their institutions are best poised to exploit the opportunities, and avoid the pitfalls, of the new wired world? rbft2001 aims to answer those questions with a series of high-level, bang up-to-date conference sessions.
| 14th
February - 10.30 am How technology is reshaping financial service in Europe This section of the event will show how new technologies in all their forms are fundamentally changing financial institutions' strategies across Europe, and shifting the ways in which they deal with both customers and staff. |
Sponsored
by
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| It is aimed at senior general management in institutions at the forefront of technological change. As well as a general overview of how technologies are being exploited by some of Europe's most successful institutions to boost shareholder value, this section will also focus on how issues such as mobile communications and flexible working technologies are helping boost revenues, reduce costs and increase flexibility. | |
Speakers include:
Angela Knight, Chief Executive, APCIMS -
(Association of Private Clients, Investment Managers& Stockbrokers.)
Marcus Hickman, Associate Director, The Henley Centre
Gordon Sharpe, Director E-Business, Bank of Scotland
| 14th
February - 2.30pm New business models in financial services - the global experience The financial community's experience of exploiting new technologies varies from sector to sector, and from country to country. |
Sponsored
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| This session will draw on the
experiences of senior people whose work has spanned different aspects of financial
services in different continents, round the world, looking at how they have successfully
used new technologies to enhance shareholder value. This session will therefore attract senior general management, not just to learn from the experiences of speakers - and fellow delegates - from major institutions, but also to gain an understanding of how investors rate their chances of success in this increasingly volatile space. |
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Speakers include:
Mark Austin, Managing Director, The Chase Manhattan Bank
Paul Stallard, Marketing Director, TD Waterhouse
| 15th
February - 10.30am The technology transformation in global insurance The world's insurance industry was relatively slow to come to the Internet party. Now, in all its guises, it is catching up with a vengeance. |
Sponsored by |
This session will probe how some of the most innovative
insurers are using new technologies to help understand their customers and their needs
better, to improve revenues and, by using new technologies to cut costs, to improve
margins. It will also assess how to get the best out of existing human resources in a
rapidly changing environment.
Speakers include:
Kevin Ashby, CEO, WISe
Lindsey Addison, Head of Public Affairs, Domestic & General
15th February - 2.30pm
Harnessing the power of new market-based technologies
Market-based technologies have blossomed in financial institutions as banks and others
have seen the potential to improve services to customers, both personal and the related,
hugely-profitable small business sector. Handled right, they can help customers exploit
many new technologies more quickly and with greater confidence, and they can help
institutions cement the all-important long-term profitable relationships that many of them
crave.
Speakers include:
Chris Robinson, Vice President E-Business, Citibank
Louise Scull, E-Markets Director, LloydsTSB